Crisis Diversion Services for Lasting Stability

A mental health crisis may involve acute emotional or psychiatric distress that makes it difficult to remain safe, function normally, or manage symptoms without immediate support. Examples can include severe mood symptoms, psychosis, overwhelming trauma responses, suicidal thoughts, significant behavioral changes, or substance-related concerns. A clinical assessment helps determine whether crisis stabilization, emergency care, or another level of treatment is appropriate.

Crisis Stabilization & Intervention includes immediate intervention, clinical assessment, risk assessment, safety planning, and psychiatric stabilization. The program may also include CBT, DBT, family sessions, and other evidence-based approaches. The care team evaluates the individual’s needs and helps identify an appropriate next step within the broader continuum of behavioral health treatment.

Alter Behavioral Health’s crisis-related programs support adults experiencing mental health crises, trauma-related concerns, substance use issues, and co-occurring disorders. Services may be appropriate for individuals who need stabilization before entering longer-term treatment. A consultation and clinical assessment are used to understand the person’s needs and identify the most suitable level of care.

Depending on clinical needs, next-step care may include residential treatment, partial hospitalization, intensive outpatient treatment, outpatient services, transitional support, or therapeutic support services. Alter Behavioral Health provides a full continuum designed to help clients move toward greater stability while continuing to address psychiatric, trauma, addiction, and co-occurring concerns.

Treatment may use evidence-based modalities such as Cognitive Behavioral Therapy, Dialectical Behavioral Therapy, EMDR, risk assessment, safety planning, family therapy, mindfulness, and other trauma-focused approaches. The specific combination is individualized according to the client’s symptoms, diagnosis, safety considerations, treatment goals, and recommended level of care.

Yes. Alter Behavioral Health provides dual-diagnosis treatment for adults whose substance use occurs alongside mental health conditions such as depression, anxiety, trauma, or PTSD. Care may be delivered through crisis stabilization, residential treatment, partial hospitalization, or intensive outpatient programs, with integrated clinical therapies and family participation when appropriate.

Individuals, families, hospitals, and community providers can contact Alter Behavioral Health’s admissions team for consultation and enrollment guidance. The team can discuss the presenting concerns, review potential levels of care, and explain available options. For an immediate life-threatening emergency, call emergency services or go to the nearest emergency department.

The main insurance providers we have high success rates with are Cigna, UMR, Anthem Blue Cross California, and Aetna. Insurance verification is also available for other major carriers, including GEHA, Meritain Health, Highmark Blue Cross Blue Shield, United Healthcare, and Blue Cross Blue Shield. Private pay options are also available. The listed programs do not accept Medicaid, Medi-Cal, or Medicare.