In this episode of The Move podcast, host Larry Williams interviews Michael Castanon, founder and CEO of Care Predictor, Mindfuli, and Alter Behavioral Health. Michael shares insights on the transformative power of empathy in healthcare leadership, highlighting how a compassionate culture improves both patient care and employee satisfaction.
He discusses the importance of measuring empathy within organizations and how tools like the Care Predictor Index can objectively evaluate care team dynamics. By fostering meaningful connections and prioritizing empathy, healthcare organizations can drive better outcomes, enhance satisfaction, and promote lasting growth.