Finding the right mental health care can be confusing, especially when you or a loved one is facing serious challenges. At Alter Behavioral Health, we’re here to make that journey easier. Our team is nationally recognized for compassionate, evidence-based treatment of complex conditions like schizophrenia, depression, BPD, and co-occurring disorders. This FAQ answers common questions about our programs, services, and what to expect—so you can feel informed, supported, and confident in taking the next step toward healing.
Yes, this is inpatient care. You stay with us. You’ll eat, sleep, and heal here. It’s 24/7 support, not a quick visit. Think of it like a reset for your brain.
Yes. We accept eligible plans from Cigna, UMR, Aetna, Anthem BCBS, GEHA, Meritain Health, Highmark BCBS, United Healthcare and Blue Cross / Blue Shield. Coverage varies by your specific plan, treatment program and facility. Contact admissions to review your benefits and estimated out-of-pocket costs.
We do not accept Medicaid, Medi-Cal or Medicare. Private-pay options are available
We accept eligible plans from Cigna, UMR, Aetna, Anthem BCBS, GEHA, Meritain Health, Highmark BCBS, United Healthcare and Blue Cross / Blue Shield. Coverage varies by your specific plan, treatment program and facility. Contact admissions to review your benefits and estimated out-of-pocket costs.
We do not accept Medicaid, Medi-Cal or Medicare. Private-pay options are available
No. We help adults 18 and up only. Our program is built just for grown-ups. If you’re a teen, we can help you find other places. If you’re a parent, we’re here for you.
Yes, we allow visits. Come say ‘hi’ on visiting days. Seeing loved ones can help you heal. We’ll share the schedule when you’re here. Family is part of the process.
